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Thank you for visiting Meritas Recruiting. Below you'll find a list of our current job opportunities. For more information, click on a job title that interests you. If you don't see a position that's a good fit, please select the "Register" option above. We will keep you in mind for future opportunities.

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All positions are located in Calgary, Alberta unless otherwise stated.

Desktop Support Analyst

Location: Calgary, AB, Canada
We are assisting our client in their search for a new Desktop Support Analyst.  If you are a high energy, positive individual who enjoys working as part of a progressive organization this might be the opportunity for you!
 
As part of the Information Systems team, you will be responsible for day to day on-site and remote user technical support.  Responsibilities of this role will include:
 
  • Troubleshooting laptop and desktop issues.
  • Diagnosing/troubleshooting issues related to Office 365 applications.
  • Investigating cyber incidents and malware infections as they arise and implementing preventative measures.
  • Configuring desktops and laptops for users, installing and configuring updated components.
  • Diagnosing issues related to network connectivity and WIFI access for local and remote computers and devices.
  • Managing all Service Incidents and Services Requests in the ServiceNow system.
  • Updating asset tracking systems as required.
  • Windows updating and patching.
 
Qualifications:
 
  • The successful individual will have a post-secondary education in electronics or computer science, along with 5 years of experience in an IT support role.
  • Experience with Windows Server and Workstation Operating Systems – Server 2012 and Windows 10.
  • Experience with imaging of computers.
  • Experience with patching and using patching tools.
  • Experience working with mobile devices – especially iOS devices.
  • Strong experience supporting Windows 365 applications.
  • Knowledge of Linux or Unix OS would be an added benefit in this role.
 
If you have the above-mentioned background experience please submit your resume for immediate consideration. 

Please note - we are only able to consider Calgary-based candidates.
 
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